Setup and support

Start speaking in a few minutes.

Follow the short setup path, then use the safe support checklist if something does not work.

Use this guide together with the official download page, where the current filename and SHA-256 checksum are published.

1. Install safely

Use the official Typeglot package.

  1. Download from Typeglot

    Download Typeglot only from the official Typeglot download page. The current filename and SHA-256 checksum are published there.

  2. Check Windows information

    If Windows displays a SmartScreen or security message, open its details and compare the filename and SHA-256 checksum with the official download page. Stop and contact support if they do not match.

  3. Open Typeglot

    Allow microphone access when Windows asks. Typeglot requires 64-bit Windows 10 or Windows 11, a working microphone and an internet connection.

2. Activate and dictate

Trial, free or paid access.

  • Trial: use the download page to receive your one-time activation code by email, then paste it into the Typeglot Access field. A replacement code recovers the same trial or free access and never starts another trial.
  • Paid: paste the licence key delivered by Creem when Typeglot asks for it. Do not send the full key through ordinary support email.
  • First dictation: select Normal Mode, choose your spoken language, place the cursor in the destination app and use the displayed recording hotkey.
  • Ghost Mode: choose a different output language when you want Typeglot to translate the finished text.
  • Local history: use the in-app setting to keep, disable or clear recent results stored on your own computer.

3. Common access messages

What to do next.

Invalid or expired licence

Copy the key again from the Creem receipt or customer portal. If it still fails, contact Typeglot with the order reference, not the full key.

Three instances already active

Contact Typeglot to review and deactivate an old instance. Typeglot does not remove one automatically.

Trial or free limit reached

Wait for the stated UTC-day reset, continue on the available plan, or choose a paid plan. Reinstalling does not create another trial.

Update required

Download the current version from the official Typeglot download page. Do not use a package received from an unverified third party.

Temporary service problem

Retry once after a short wait. If the message continues, contact support and include the time and support reference shown by Typeglot.

Payment or cancellation

Use the Creem customer portal for receipts and scheduled cancellation. Contact Typeglot for product support, withdrawal or refund eligibility.

4. Contact support safely

Send enough information, but no content or secrets.

Email hello@typeglot.com or call +48 790 379 791. Include the Typeglot version and build, the exact non-sensitive error message, the support reference if shown, the approximate time and whether you used Normal or Ghost Mode.

Do not send audio, dictated text, prompts, passwords, API keys, instance tokens, payment-card details or a complete Typeglot licence key. Redact screenshots before attaching them. Typeglot aims to acknowledge ordinary support within two business days and answers consumer complaints on a durable medium within 14 days.